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News :: EPIC34 - Sold Out

EPIC34 - Sold Out

We saw a record breaking number of tickets in the last 48h, clearly everyone wants LAN back! 

But that does mean EPIC34 is now sold out. And when we say sold out, we really do mean that, not that we're going to suddenly find a few hundred more tickets that we've been hiding away. 

As tempting as it is to open up more rooms and squeeze more rows in, we have to remember that COVID is still a thing, we have to keep a safe venue capacity, plus there is already limited car parking space at the venue due to the COVID testing site occupying a section of the car park, so the limit we've announced is really the limit. 

The only way to get a ticket now is through our waiting list, if people choose to cancel their tickets. 

Cancellations

If you can no longer attend the event, get in touch with us as soon as possible so that we can attempt to resell your ticket. Once we hit the 28 day countdown to the event, we can only offer refunds if we are able to sell your ticket on, so the sooner you let us know, the better. If you leave it until the days before the event, the chances of us finding a buyer are very slim. To cancel, just raise a support ticket via our website. 

Waiting List

Apply to join the waiting list.

We operate 3 separate waiting lists:

  • Part completed teams who are looking to complete their rosters
  • Casual gamers who are there just to take part for fun
  • Complete new teams

Naturally our priority is to help both competitive and casual groups who already have friends and teammates attending before any completely new teams. 

After joining the waiting list, if we receive a cancellation that we can offer to you, we will email you with instructions on how to claim the ticket. You will be given a deadline for a response before we move on to the next person in the list. We strongly recommend that you whitelist *.epiclan.co.uk emails from your email client so you don't miss our messages. If you don't reply after a couple of offers, we will assume you no longer want to be on the waiting list and remove you. 

Seating for Waiting List Tickets

We will try as much as possible to help groups sit together, but with a full event, it is very difficult to move people around as every move has a knock-on effect on other groups. We will try where possible to rearrange people to get groups sat together, but we cannot guarantee that those who have booked last will get to sit together. In the mean time, we would advise you to pick seats as close as possible together.