epic.LAN

epic.LAN - Fun UK LAN Gaming at its Best

Privacy Policy

New Privacy Policy

Updated 16/5/18

Who We Are - This Privacy Policy is issued for all of our customers by Epic Gaming Ltd.(Company Registration No: 7096533) , hereby referred to as "us", "we" or "our". If you have any queries regarding this policy or the use of your data, you can contact us on privacy@epiclan.co.uk.

Why We Need Your Personal Data – Users may browse public areas of the site without providing any personal information, however to use interactive features or to use our products/services you will be required to provide some personal details

We process your personal data to provide you with access to our services (e.g. event, tournaments and online community). We only request data from you that we have deemed essential for these purposes. We process your personal data as part of your contact with us to participate in our services and we process your data for marketing purposes solely where you have said it is ok to do so. 

If you attend our events, we require additional personal data from you. During an event, we act as an Internet Service Provider and therefore must track network and internet use as part of the event terms and conditions. We may also be required to make payments or issue prizes as part of your attendance.

Under 13s – If you are aged under 13, we will need parental consent to sign up for our website. Parents will receive a verification link which will need to be selected to activate your account. This does not replace consent required from parents for under 16s to attend our events.

Where We Get Your Data From – Only from you. We do not buy in data from any third parties, or sell on your data to any third parties. The only data we have from you is either provided by you, or generated by participating in our services (e.g. generating your attendance history).

Cookies - Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org  or www.allaboutcookies.org . You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites - Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Retaining Your Data - We retain that data while you remain a customer with us to allow for future bookings and to track your historical attendance (e.g. to apply our loyalty scheme). After 2 years of not using our services (defined as attending an event, participating in an online tournament or accessing your website account) we will notify you that your data will be automatically removed, followed by account deletion 2 weeks after that notification. To retain your account, you simply need to log in to your website account.

Please see the section under “Your Rights” for requests to manually remove your data.

Data Sharing – We use 3rd party software systems in order to process your data, we select systems that are either based in the EU, or have suitable protections through the EU-US Privacy Shield. We have listed all possible systems that may hold your data and why below, note that any requests to modify/remove your data will also be shared with these organisations as part of our data flow:

Organisations marked with a * may store their data on servers outside of the EU, however all organisations utilised have EU-US Privacy Shield Certified Standards in place. Copies of the organisation safeguards are available on each provider’s website and at https://www.privacyshield.gov/list)

Your Rights

Under the General Data Protection Regulations, the following rights apply to you and your data:

Making Requests - To make any requests under the above rights, please contact privacy@epiclan.co.uk. Responses will be completed within 30 days from the request being received except where the request is manifestly unfounded, excessive or repetitive, in which case the request may be rejected, further information requested or a fee charged. In any of these cases you will be notified of our decision along with your next steps and how to appeal the decision.

Complaints – If you have any objections or concerns over your data, in the first instance we would ask you to get in touch with us to resolve any concerns. If we are unable to resolve your concerns, then we will advise you to make contact to the local supervisory body, in this case the Information Commissioners Office.

We may change this policy at any time but will ensure that users of the site are notified.