News :: epic30 Ticket Update

epic30 Ticket Update

We have now processed all ticket requests received for epic30 as instructed. Note that the final batch was processed today and there may be delays at the payment processor's end but all payment requests have been initiated from our side and any further delays are entirely out of our control. 

Note that refunds have been processed back to the original payment method unless you specifically instructed us otherwise.

A number of people have not yet responded to the multiple emails/surveys issued, sometimes these may have gone in to junk mail and been missed. If you did not reply back to the survey, please get in touch as soon as possible via our contact form so we have your instructions. 

Thank you to everyone who has offered their support as part of this process and for the kind messages left in the comments to the team, I'll make sure they are all passed on. 

In the mean time, epic30 online tickets are now on sale for those who want to still enjoy 4 days of community gaming on the original epic30 weekend. Note that if you kindly donated your epic30 ticket to support us, you've already got an epic30 ticket on your account ready to go. 

epic.LAN Shop Launches (but sorry, no Pringles)

A number of you also asked if you could support further by purchasing epic.LAN merchandise, so we're pleased to announce that our temporary shop is now open. Note that we're only selling items that we already have in stock at this time and we're processing everything manually once a week while the office is part shut-down, so please do bear with us on delivery times, however the first batch of items ordered last week was dispatched yesterday, so you'll be receiving your items soon! 

Thanks again everyone for the support over the past few weeks, we hope to be back with you as soon as it's safe to do so!